About Southside Wrecker
Your Trusted Towing Partner in Austin, Texas
Southside Wrecker is your premier towing and recovery company in Austin, Texas. Since the 1970s, we’ve steadfastly provided exceptional towing services, specializing in heavy-duty and recovery. Our commitment to excellence, reliability, and ongoing training sets us apart in the industry.
Our Values and Commitment
At Southside Wrecker, our core business values shape every facet of our operations. Recognizing the importance of time and the value of integrity, we’ve established an approach that speaks volumes about our service:
Dependable and On-Time
In the dynamic towing landscape of Texas, our responsiveness remains unparalleled. Our promise of punctuality and adherence to the Estimated Time of Arrival (ETA) we provide our customers demonstrates our unwavering commitment to our clients' needs.
Fair Pricing and High Value
Striking a balance between cost and quality is our forte. While we don't claim to be the lowest-priced option, our rates reflect the remarkable value we deliver. Our pricing philosophy ensures our clients receive the utmost quality and service for their investment.
Quality Over Quantity
We shatter the industry stereotype by not overextending ourselves. By accepting jobs within our capacity, we ensure that each task receives the full attention it deserves, guaranteeing customer satisfaction.
Precision and Care
Your vehicle's safety is paramount. Our dedicated team takes meticulous care of each vehicle we tow, showcasing our commitment to safeguarding your assets.
Our Comprehensive Training Process
Southside Wrecker takes immense pride in the expertise of our towing professionals. Our intensive training process for heavy-duty towing sets our team apart as true industry leaders. Here’s an insight into our rigorous training protocol:
Assessment and On-the-Job Exposure
Transitioning to heavy-duty towing requires careful evaluation. Candidates ride alongside experienced heavy-duty drivers for a period, allowing for mutual assessment. This phase gives candidates an in-depth understanding of the role's demands and intricacies.
Comprehensive Training
Once a candidate demonstrates potential and commitment, our comprehensive training begins. This training encompasses diverse techniques, from airbag usage to wheel lifts and stability strategies. Our training ensures proficiency in handling the most challenging scenarios.
Mechanical Insight
A critical aspect of heavy-duty towing is mechanical aptitude. Candidates gain hands-on experience with our truck mechanics to comprehend the intricacies of heavy-duty vehicles, from axles to brakes and beyond.
Managerial Mentorship
Mentorship is a pivotal way for our operators to gain exposure to industry knowledge. Our seasoned managers have years of heavy-duty driving experience and guide candidates through their initial solo experiences. This personalized approach fosters skill refinement and confidence.
Our Distinguished Fleet
Southside Wrecker boasts an exceptional fleet tailored to handle many towing requirements. Our fleet includes:
- Two 50-ton rotators
- A 65-ton rotator
- A 50-ton straight stick
- Two 25-ton single-axle trucks
- Multi-functional tractors for towing and hauling, complete with attachments
Building Long-Term Relationships
Our team’s commitment shines through in the loyalty of our drivers, with a substantial portion having served for over five years. This dedication underscores our strong organizational culture and mutual respect.
Partnerships and Clientele
We proudly serve various entities within Travis, Hays, Williamson, Burnet, and Blanco Counties. Our extensive partnerships include prominent law enforcement agencies and fire departments.
We have earned the privilege of responding to significant incidents within Austin, reinforcing our reputation as a trusted ally during critical situations.
When you choose Southside Wrecker, you select a partner with an unwavering commitment to quality, safety, and integrity. Contact us for reliable, expert towing and recovery services in Austin, Texas.
